Politique de remboursement

Return and Refund Policy

Thank you for shopping at 1453 Custom Parts. We are committed to providing you with the best experience, and your satisfaction is our top priority. If you have any issues with your purchase, this Return and Refund Policy is here to assist you.

Return Conditions

  • Return Period
    All products can be returned within 30 days from the delivery date. Returned products must be unused, in their original packaging, and in sellable condition.

  • Non-Returnable Items
    The following items are non-returnable:

    • Used or damaged products
    • Custom-made products
    • Products with customer-specific modifications
    • Items not returned within 30 days of delivery

  • Return Process
    To initiate a return, please contact our customer service team. You can reach us via info@1453customparts.com or +905377319332. You will receive a return form and instructions before proceeding with the return.

  • Return Shipping Costs
    Return shipping costs are the responsibility of the customer. Products must be properly packaged to avoid damage during the return process and must be returned in their original packaging.

  • Inspection of Returned Items
    Once your returned item arrives, it will go through a quality inspection. If the product is in undamaged, original condition, the return will be approved, and the refund will be processed. If the product is damaged, the return may be rejected.

Refund Policy

  • Refund Timeline
    Once your return is approved, your refund will be processed within 5-7 business days. Refunds will be issued to the original payment method (credit card, bank transfer, etc.).

  • Product Exchanges
    Customers wishing to exchange a product must follow the process of returning the original item and placing a new order for the desired product. If the exchange product is unavailable, a return will be processed instead.

  • Shipping Fees for Returns
    Only the product price will be refunded. Shipping fees are non-refundable.

Damaged or Incorrect Items

  • Damaged or Incorrect Products
    If your order arrives with a damaged or incorrect item, please contact us within 7 business days. We will investigate the issue and offer the quickest resolution. Return shipping for damaged or incorrect items will be covered by us.

  • Return Process for Damaged Items
    You must report any damaged products within 48 hours of receiving your order. To initiate a return, please email us with photos of the damage and the delivery documents.

Changes to Our Return and Refund Policy

1453 Custom Parts reserves the right to modify this Return and Refund Policy at any time. Any changes will take effect once posted on our website. We recommend checking the policy before making a purchase to ensure you are aware of any updates.

Contact Us

If you have any questions or concerns regarding our return process, please reach out to us at info@1453customparts.com or +905377319332. Our customer service team will be happy to assist you.